Refund & Cancellation Policy

We're committed to your satisfaction. Review our transparent refund and cancellation policies below.

7-Day Cooling-Off Period for Unused Credits

We offer a 7-day cooling-off period for all purchased credits that remain unused.

Eligibility for Full Refund:

  • Credits purchased within the last 7 days
  • No contract analyses have been performed using these credits
  • Request submitted through our official channels

Note: Once credits are used for contract analysis, they become non-refundable. This policy ensures fair usage while protecting your investment during the initial trial period.

Cancel Your Subscription by Email

To stop your subscription from renewing, email support@anycontract.ai. Our support team handles cancellation requests and confirms the change by email.

How to Cancel:

  1. Email support@anycontract.ai from the email address associated with your account or purchase.
  2. Tell us you want to cancel your subscription renewal. Include your order or subscription number if you have it.
  3. Our support team will process your request and email you once renewal has been stopped.
Cancellation Confirmation:

Sending a request does not automatically cancel renewal. We will confirm by email when cancellation is complete. You retain access to remaining credits until used.

No Questions Asked:

You can request cancellation at any time. You do not need to explain your reasons.

Duplicate Charge Auto-Refund Policy

We automatically detect and refund duplicate charges to ensure you're never billed twice for the same service.

Automatic Detection:

  • Same payment method charged multiple times within 24 hours
  • Identical transaction amounts and timing
  • System automatically initiates refund within 24-48 hours

If you notice a duplicate charge that wasn't automatically refunded, contact us immediately atsupport@anycontract.ai

Dispute Resolution Process

We're committed to resolving any billing disputes quickly and fairly through our structured support process.

Our 24-Hour Support Promise:

  • Initial response within 24 hours
  • Dedicated support team review
  • Clear communication throughout the process
  • Resolution within 3-5 business days
Contact Information:

Email: support@anycontract.ai

Subject Line: "Billing Dispute - [Your Order Number]"

Please include your account email, transaction date, and detailed description of the issue.

Refund Processing Timeframes

We process all approved refunds promptly according to the following schedule:

Processing Time:

  • • Refund approval: 1-2 business days
  • • Payment processor: 3-5 business days
  • • Bank processing: 1-3 business days
  • • Total: 5-10 business days

What to Expect:

  • • Immediate email confirmation
  • • Refund reference number provided
  • • Status updates via email
  • • Full refund to original payment method

Need Help with Refunds or Cancellations?

Our support team is here to help with any questions about our refund policy, cancellation process, or billing issues.

Email SupportContact Us

Response time: Within 24 hours • Available: Monday-Friday, 9 AM - 6 PM EST

Terms of ServicePrivacy PolicyContact UsPricing

Last updated: September 28, 2026